Magento Support and Maintenance by Encomage
Your Magento store. Always online. Always improving.
Encomage presents Care+ - Support and Maintenance
Keep your store always online and improving with 24/7 expert support, certified engineers, and transparent processes that drive eCommerce success.
Magento CARE+ - support & growth
A premium support plan for store owners who want stable operations, regular improvements, and instant reaction to issues. Perfect for growing businesses that need reliability without building a full in-house team.
What’s Included in CARE+ Magento support and maintenance services
Monitoring & Security
- Log & cron monitoring
- Security patch installation
- Bug and error fixing
Performance Optimization
- CLS, LCP, FCP optimization
- Mobile version support
- Caching & server setup
Module Support
- Third-party module updates
- Compatibility checks
- Custom module maintenance
Planning & Communication
- Monthly tech lead call
- Slack/Telegram channel
- Backlog management
Get Started in 3 Steps
Book a Call
Book a free consultation
Get a 30-minute review of your store to identify the support that matters most.
Get your support plan
Get a customized plan for the support and maintenance services you need
Launch with our team
Start worry-free operations with our team handling setup and 24/7 support.
Your technical issues will be under our CARE+
We ensure your store stays stable, secure, and optimized - so you can focus on growth while we handle the rest.
Who it’s for
Small business, 1 store
Medium business, up to 2 storefronts
Active stores, marketplaces
High-load, multi-warehouse projects
Services
- 24/7 availability
- SLA response time
- Security checks
- Downside monitoring
- Guaranteed development hours
- 24/7 availability
- SLA response time
- Security checks
- Downside monitoring
- Guaranteed development hours
- 24/7 availability
- SLA response time
- Security checks
- Downside monitoring
- Guaranteed development hours
- 24/7 availability
- SLA response time
- Security checks
- Downside monitoring
- Guaranteed development hours
Hours / month
4h
8h
16h
on request
SLA
48h
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24h
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12h
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< 4 h (24/7)
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Price
$549
$600
$849
$1000
$1449
$1800
from $2500
Got questions? We’ve got answers
General Questions
Support & Services
Workflow & Communication
Pricing & Plans
Security & Reliability
What our clients said
"One memorable outcome is when our order fulfillment process became highly efficient due to Encomage's customizations. Encomage has helped the client reach their goals."
"Since onboarding the team, the company was able to see a difference in the performance of the platform. The company appreciated that the team was responsible and well-organized."
"The sites made by Encomage were a critical component of client's business throughout the project, enabling their e-commerce functionality to get off the ground and become profitable."
Ready to secure and grow your Magento store?
Fill out the form for expert Magento support.
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