Your Magento store. Always online. Always improving.
Keep your store always online and improving with 24/7 expert support, certified engineers, and transparent processes that drive eCommerce success.
A premium support plan for store owners who want stable operations, regular improvements, and instant reaction to issues. Perfect for growing businesses that need reliability without building a full in-house team.
Get a 30-minute review of your store to identify the support that matters most.
Get a customized plan for the support and maintenance services you need
Start worry-free operations with our team handling setup and 24/7 support.
We ensure your store stays stable, secure, and optimized - so you can focus on growth while we handle the rest.
Who it's for
Small business, 1 store
Medium business, up to 2 storefronts
Active stores, marketplaces
High-load, multi-warehouse projects
Services
- 24/7 availability
- SLA response time
- Security checks
- Downtime monitoring
- Guaranteed development hours
- 24/7 availability
- SLA response time
- Security checks
- Downtime monitoring
- Guaranteed development hours
- 24/7 availability
- SLA response time
- Security checks
- Downtime monitoring
- Guaranteed development hours
- 24/7 availability
- SLA response time
- Security checks
- Downtime monitoring
- Guaranteed development hours
Hours / month
4 h
8 h
16 h
on request
SLA
48 h
Critical issues are prioritized and resolved immediately to minimize downtime or impact 24/7. Other tasks are picked up within a standard window of up to 48 hours.
24 h
Critical issues are prioritized and resolved immediately to minimize downtime or impact 24/7. Other tasks are picked up within a standard window of up to 24 hours.
12 h
Critical issues are prioritized and resolved immediately to minimize downtime or impact 24/7. Other tasks are picked up within a standard window of up to 12 hours.
< 4 h (24/7)
Critical issues are prioritized and resolved immediately to minimize downtime or impact 24/7. Other tasks are picked up within a standard window of up to 4 hours.
Price
Current price: $549
Regular price: $600
Current price: $849
Regular price: $1000
Current price: $1449
Regular price: $1800
from $2500
In the words of the people who work with them every day.
«What stands out most is their collaborative approach and genuine dedication to understanding our business. They consistently take the time to work closely with me, provide thoughtful solutions, and ensure our platforms continue to evolve and improve.»
Kay Johnson, Owner, Healthful PetsOriginal review
«Our common efforts resulted in a brand new financial platform which constantly attracts merchants. Our clients provide only positive feedback about the UX and general interaction with our platform.»
«One memorable outcome is when our order fulfillment process became highly efficient due to Encomage's customizations. A lot of complex logic is handled automatically in the background and the human only needs to do one click.»
«We can definitely tell a difference in how the site functions after their involvement: it runs more smoothly and there are fewer errors, particularly with JavaScript. Overall, the UI provides a much better experience for our customers.»
Evgeny Vasyutin, CEO, A-ShopOriginal review
«Andrii and his company Encomage did hundreds of hours of work for me. Helped customize and debug my webstore during some very challenging times. Would recommend.»
Lucas Davidsen, IT & Content Manager, Filter-OnlineOriginal reviewFill out the form for expert Magento support.
